The Clinical & Systems Transformation project has four key phases:
Planning and preparation
This phase focused on establishing the project's foundations, such as the CST drivers and goals, project methodology, scope and resource requirements, guiding principles and implementation rollout plan.
Design, configuration, validation and testing
Creating our future
This is where the clinical and technical preparations occur, including designing and validating shared, consistent, evidence-informed clinical practices; and configuring a powerful new clinical information system. It also includes developing a comprehensive education program that will cater to the different learning needs of care providers, nurses, and ancillary and support staff across VCH, PHSA and PHC.
During this phase, strategies were developed to prepare for implementation, including driving the adoption of the new practices and technology. The leadership teams at VCH, PHSA and PHC are working together to embed a collaborative culture of continuous quality improvement.
Making sure it works
The final testing work takes place when the configuration of the new clinical information system is complete. Testing is designed to ensure that the new system is robust, fit for purpose and adheres to safety and quality guidelines.
The new standardized clinical practices and the clinical information system will roll out to facilities across VCH, PHSA and PHC. Lions Gate Hospital and Squamish General Hosptial were the first to go-live with CST in April 2018 with the rest of the CST project scheduled to be implemented in phases. As a foundation for this work, the Vancouver Pharmacy Production Centre opened in fall 2016.