Project phases

The Clinical & Systems Transformation project has four key phases:

Planning and preparation

Initial planning 

This phase focused on establishing the project's foundations, such as the CST drivers and goals, project methodology, scope and resource requirements, guiding principles and implementation rollout plan.

Design, configuration, validation and testing

Creating our future 

This is where the clinical and technical preparations occur, including designing and validating shared, consistent, evidence-informed clinical practices; and configuring a powerful new clinical information system. It also includes developing a comprehensive education program that will cater to the different learning needs of care providers, nurses, and ancillary and support staff across VCH, PHSA and PHC.

During this phase, strategies were developed to prepare for implementation, including driving the adoption of the new practices and technology. The leadership teams at VCH, PHSA and PHC are working together to embed a collaborative culture of continuous quality improvement.

Final testing

Making sure it works

The final testing work takes place when the configuration of the new clinical information system is complete. Testing is designed to ensure that the new system is robust, fit for purpose and adheres to safety and quality guidelines.


The new standardized clinical practices and the clinical information system will roll out to facilities across VCH, PHSA and PHC.