What's Changing for Patients

The Clinical & Systems Transformation (CST) project is a multi-year initiative to improve the safety, quality and consistency of patient care across Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care. A new, shared electronic health record system is replacing paper charts and a number of existing, outdated systems.

Some of the changes patients might see at sites that are now live with the CST Cerner system include:

  • New devices, like computers on wheels
  • Barcode scanners being used to help safely manage your medications

Expected benefits include:

  • Care teams with real-time access to the information they need
  • Less time repeating information or undergoing duplicate tests
  • Safer medication management process
  • Faster access to lab results and medication therapies

 

Watch “The Future of Clinical Care: Mark’s Patient Journey” to see what health care will look like in the not-too-distant future.

If you have any questions, please email us at info@CSTproject.ca.

Videos

Embedded thumbnail for This is Why: Living kidney donor receives streamlined care with CST Cerner

This is Why: Living kidney donor receives streamlined care with CST Cerner

Living kidney donor Pam Rankel is recognized as a hero and was one of the first patients to undergo surgery at Vancouver General Hospital using the new CST Cerner system. Hear from Pam and her physician, Dr. Harriman.

Embedded thumbnail for Modern, safer care for peace of mind: a family’s experience of CST Cerner

Modern, safer care for peace of mind: a family’s experience of CST Cerner

Kadence Goertzen underwent surgery at BC Children’s Hospital in spring 2022. She and her mother Kory Wilson describe improvements they noticed when their care team administered medication using the new electronic health records system (part of the CST project).

Embedded thumbnail for They knew my story: a patient's experience with CST Cerner

They knew my story: a patient's experience with CST Cerner

Jaime Tarallo shares her experience as a patient at BC Women’s Hospital in spring 2022, where care teams recently started using a new electronic health records system (part of the CST project).

Embedded thumbnail for Less repetition of questions: A patient’s experience post-CST

Less repetition of questions: A patient’s experience post-CST

Patient Grant Bowen got an up-close-and-personal look at CST when he had surgery at St. Paul’s Hospital three days after go-live.

Embedded thumbnail for A Step in the Right Direction: A Patient’s Experience Post-CST

A Step in the Right Direction: A Patient’s Experience Post-CST

Victoria Withers fractured her femur and spent time at Lions Gate Hospital soon after CST went live. Hear about her experience with CST as a patient and how it helped deliver improved patient care.